FAQ

Escape Room FAQ

Answers to common questions below...

What is an Escape Room?

Escape rooms are a team game for 2-6 people. We put your team in a room and the goal of the game is to escape within 60 minutes using only your brain to solve the clues and puzzles!

Why do an Escape Room?

We offer you an experience different from other classic activities done as a group; you can find the opportunity to test your concentration, observation, problem solving and decision making competencies in practice and you will have great fun. The sense of achievement if you escape is great!

What Age is this suitable for?

Whilst there is no age restriction we do not recommend our games for children under 12 and anyone under the age of 16 must be accompanied by an adult.

Who can play this game?

You can play this game together with your family members or colleagues from work or play it as a corporate game and have fun with them for one hour.

Is there car parking?

Yes we have a free car park just outside the building.

Are we actually locked in the room?

No, the door is shut but not actually locked plus there are appropriate fire exits incase of an emergency and we are always on hand if we are needed.

Does your game contain flashing lights / strobes?

Yes our game does.

How much does it cost?

Please see our Pricing page for more info

What are the Team sizes?

We can accommodate teams of 2-6 but for the best chance of escaping we recommend teams of 4-6.

How much time should I allow?

We ask that you arrive promptly for your allocated time slot, this allows us to brief you on the room, then up to 60 minutes for the game.

Why should I join in this game?

We offer you an experience different from other classic activities done as a group; you can find the opportunity to test your concentration, observation, problem solving and decision making competencies in practice and you will have great fun.

Are there films or games similar to this activity?

There are many computer games in which you proceed finding hidden things or solving puzzles.

How difficult is the game?

The game is designed to be completed in 60 minutes by concentration and solving the puzzles. You do not need any special talent other than using your brain and acting fast. This, however, does not necessarily mean that everybody can finish the game!

Do we have to wear special costumes to play the game?

No. However, we recommend that you bring the least amount of belongings and accessories possible with you in order to move comfortably and fast during the game. Normal Clothing is fine. We also have lockers on site for any valuables. 

Will it be safe during the game?

Yes. Although one of our games is based on the concept of Fear, you will not come across with creatures such as those you would see in a fear tunnel. In addition, there will be real time monitoring in all of the rooms in the house. You can finish the game whenever you want and leave the house.

How do I book?

Through our booking page or by phone.

Online Game FAQ

Answers to common questions below...

How does it work?

Once you purchase an online game from us, you’ll immediately be sent an email with full details on how to access our online games. This email will include your unique access code. Please check your spam folder if you haven’t received your email.

Can I play with my friends?

Yes yes yes! We encourage it! If you’re playing in different homes then feel free to forward your activation email to your friends and you can all play at the same time. We recommend using Facebook/Skype/Zoom/Google Meets/Whatsapp so you can work together effectively.

Do I have play straight away?

No is the simple answer. When you make your purchase you will be able to play at a time and date that suits you, so you can purchase in advance to prepare for a night with friends or family.

What devices work with the online game?

We recommend Desktop only – Ipads also work but you might experience technical issues – NOT suitable for phones.

You MUST have one of the following below for the game to work properly –

Browser Operating system from Version
Microsoft Edge Windows 10 Windows 81.0.416.53
Chrome Mac 81.0.4044.113
Windows 81.0.4044.113
Firefox Windows/Mac 75.0
Safari Mac 13.1 (15609.1.20.111.8)
iPadOS 13.5

 

 

Is the price per player or per team?

Simple, per team.

 

Can I use my existing gift voucher?

Due to using a different platform for our online games, existing gift vouchers are not cross transferable.

 

What if we get stuck?

Throughout the game, you will see a hint system in the top right hand corner. This will provide you with 3 hints and finally (if needed) the answer. This means you can play the game at any time that suits you.

If it’s a technical issue, we will be available from 11am to 5pm to help with any issues.